Order Dispatch Timing

Orders are generally processed and prepared for dispatch within 5-7 business days. Once your order has been dispatched, you will receive a notification email containing tracking information.

Locating Tracking Details

• Visit our dedicated Shipment Tracking portal and input your order information.
• Refer to the shipping confirmation email sent to you, which includes a direct link for tracking your shipment.

Tracking Status Updates

Please allow up to 7 business days for tracking information to be updated in the system. Occasional delays can occur during transit, customs processing, or within the destination country's delivery network. If your tracking status remains unchanged after 10 business days, please contact our support team for assistance.

Modifying Order Details

For address or product modifications, please notify us within 2 hours of placing your order. After 6 hours, order processing commences, and modifications may no longer be feasible.

Order Cancellation Policy

You may request to cancel your order within a 2-hour window following order placement, which can be done via your order confirmation email. Cancellation requests after 6 hours are not guaranteed due to potential processing initiation.